Effective Date: 01-07-2024

Welcome to MEDICRIPT (“we,” “our,” “us”). Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or use our website, medicript.com, and our diagnostic services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Name

• Date of birth

• Contact details (e.g., phone number, email address)

• Medical history and diagnostic details

• Payment information (if applicable)

b. Non-Personal Information

• Browser type and version

• IP address

• Device type

• Pages visited on our website

• Date and time of access

2. How We Use Your Information

We use your information for the following purposes:

• To provide diagnostic services.

• To schedule and manage appointments.

• To send test results securely.

• To improve our website and services.

• To comply with legal and regulatory requirements.

3. Data Sharing

We prioritize your privacy and ensure complete confidentiality of your medical data as per applicable healthcare laws. We do not sell, rent, or share your personal or medical information with any external parties, except in the following scenarios:

• With your explicit consent: For example, sharing test results with your healthcare provider.

• As required by law: For example, responding to lawful requests or legal obligations.

• To authorized service providers: Only for processing payments or delivering services on our behalf, and these providers are bound by confidentiality agreements.

4. Data Security

We implement robust security measures to protect your personal and medical information:

• Data encryption for secure transmission.

• Restricted access to sensitive information.

• Regular audits and updates to our security protocols.

Despite our efforts, no system can be completely secure. However, we strive to ensure your information is as safe as possible.

5. Retention of Information

We retain your personal and medical information for as long as necessary to:

• Provide diagnostic services.

• Comply with legal and regulatory requirements.

• Resolve disputes and enforce agreements.

6. Your Rights

You have the following rights regarding your data:

• Access: You can request a copy of your personal and medical information.

• Correction: You can request corrections to inaccurate or incomplete information.

• Deletion: You can request the deletion of your personal data, subject to legal requirements.

• Data Portability: You can request your data in a transferable format.

To exercise these rights, contact us at medicriptnoida@gmail.com.

7. Cookies and Tracking Technologies

We may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Analyze website traffic.

• Customize your experience.

You can manage or disable cookies through your browser settings. However, doing so may affect the functionality of our website.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with the revised effective date. We encourage you to review this Privacy Policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: medicriptnoida@gmail.com

• Phone: +91-73032-49069

• Address: A-1, Block A, Sector 92, Noida – 201301

Thank you for trusting MEDICRIPT with your diagnostic needs. Your privacy and health are our top priorities.